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ROBERT BROWN
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245
EDUCATION
St. Louis Business and Careers Institute, St. Louis
Office Management Courses,
Banking Courses, Seminars, Workshops American Institute of Banking Introduction to Supervision Commercial Loans Principles of Banking
- First of America Corporation Building Retail Business Managing Retail Business Quality Service University
- Other seminars and training classes on various banking issues
COMMUNITY INVOLVEMENT
- Beta Gama Charitable Sorority, Past President, Vice President, and Secretary
- Business Education Association, member American Business Club .
- Sergeant-at-Arms, Past Secretary
QUALIFICATIONS
- Outstanding communication, presentation, and sales skills
- Strong ability in personnel interviewing, training, and motivating Skilled in organization and office procedures
- Ability to achieve immediate and long-term goals and meet operational deadlines
EXPERIENCE
Any Bank, St. Louis, Missouri, YU
Consumer Banking Manager-Supervisor
Promoted 5 times in 10 years from Teller to Consumer Banking
- Interviewed, trained, supervised, and evaluated up to 22 employees
- Identified and resolved conflicts between public and bank, employees and management, clarifying work relationships and alleviating communication problems
- As Secretary to Board of Directors attended monthly board meetings, took minutes, and handled all Board correspondence and directives
- Initiated promotion of bank products utilizing various marketing and advertising methods.
Development Corporation, St. Louis, Missouri
Vice President
Residential and commercial real estate development company
- Planned successful marketing and advertising strategies targeting and developing new accounts, bringing more businesses and greater economic support to the city
- Expanded customer base through a variety of effective sales techniques
- Delivered convincing oral sales presentations to upper management of major companies
Effectively coordinated the hiring of subcontractors and monitored their performance
Other positions held: K-Mart, St. Louis, Missouri: Hired as Sales Clerk and promoted to Department Manager.