Help Desk Resumes - 3

Sample

ROBERT BROWN
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245
EDUCATION:
College of Medical Affiliates
08/90 –09/94
Graduated as an LVN
PERSONAL DETAILS:
In my free time I have assisted at the Boston Unified School District as a Teachers helper. I have also volunteered at the Massachusetts Police department in the Emergency response department. My hobbies include water-skiing, snow skiing, going to the gym and hiking.
OBJECTIVE:
Seeking a position using my extensive knowledge and successful experience within the Healthcare Industry.
CAREER PROFILE:
·  Extensive experience in the Healthcare sector ranging from clinical care to administrative responsibility.
·  Self-motivated, efficient, resourceful and reliable under pressure.
·  Excellent communication and interpersonal skills.
·  Confident and poised in interactions with individuals at all levels.
·  Detail oriented and resourceful in the completion of tasks with ability to multi-task effectively.
·  Demonstrated ability to function effectively as a team player as well as working independently to achieve objectives.
·  Possess strong problem resolution skills.
·  Dedicated individual achieving a reputation for consistently going beyond what is required.
·  Fluent in German and Spanish.
PROFESSIONAL EXPERIENCE:
Wrentham Health Centre, Wrentham, MA 03/01 – Present
Back office Nurse
·  Responsible for the admission of patients and the filling of patient prescriptions.
·  Performed minor biopsies and administered patient injections.
·  Collected, stored and retrieved patient data.
·  Maintained and ordered medical supplies.
·  Conducted patient interviews to elicit registration information.
·  Implemented effective system for the sterilization of surgical instruments.
Dalek Commercial Group, Cambridge, MA 08/99 – 02/01 Administrative Assistant
·  Scheduled appointments and maintained up to date client files.
·  Managed incoming and outgoing correspondence and maintained contractor schedules.
·  Leased with external contractors completing tenant improvements to ensure adherence to external schedules.
·  Performed administrative duties and provided support to the Property Manager.
·  Oversaw the maintenance and purchase of office supplies and equipment.
·  Maintained and updated client information on the company database.
Quincy Medical Group, Quincy, MA01/96 – 8/99
Ward Clerk
·  Scheduled patient appointments and support roster for physicians.
·  Registered incoming patients and assisted with prescription fulfillment.
·  Demonstrated ability to maintain composure and work efficiently, preserving patient confidentiality in this environment.
·  Performed administrative duties.
·  Troubleshot and resolved problems. Effective at dealing with complaints.
St. Andrews, Boston, MA
01/95 – 01/96
LVN / Scrub Tech
·  Undertook a floating role for the Nursing office performing duties in the following departments: Post-partum, Labour and Delivery, the Emergency Department, Intensive Care and Pediatrics.
·  Served as a Scrub Technician over a five-year period in the Labour and Delivery section.
·  Relate well to people from a variety of cultures and social backgrounds.
·  Remain calm and professional during periods of critical need.
·  Readily develop rapport with patients, staff, families and physicians.
·  Assist with registration of new patients.